Refund policy

 

Return Policy

At ShopFarris, your satisfaction is our top priority. If you’re not completely happy with your purchase, we will accept all returns—no questions asked—within 30 days for a full refund. Plus, all returns are always free.

How It Works:

Contact Us:
Reach out to our customer service team via email or phone with your order number and return request.

Prepaid Shipping Label:
We’ll provide you with a prepaid return shipping label so you won’t incur any return shipping costs.

Return the Item:
Pack the item in its original condition with all packaging and accessories, and use the provided label to send it back.

Refund Processing:
Once we receive and inspect your return, your refund will be processed within 7–10 business days.

If you have any questions, please contact us at info@farrisequestrian.com